Privacy Policy
We explain what personal data we process when you interact with Parmel Gomma, for what purposes we use it, and how we protect your privacy, in accordance with European Regulation 2016/679 (GDPR).
1. Introduction
We treat the confidentiality of personal data with seriousness and responsibility, and its security is a priority for us. Therefore, we are committed to complying with the rules imposed by European Regulation no. 2016/679, referred to as the “Regulation,” regarding the processing of personal data and the free movement of such data. Through this policy, we explain what personal data we process, how we collect it, how we use it, and, most importantly, how we protect this data. We also inform you about your rights and guide you on how to exercise them.2. About Us
Our registered office is in Romania, Ilfov County, Jilava Village, Sos. Giurgiului no. 33 A, postal code 077120, CUI 12440323, Trade Reg. No. J2003000593231. The legal representative of the company can be contacted at Romania, Ilfov County, Jilava Village, Sos. Giurgiului no. 33 A, postal code 077120 and at the email address: contact@parmelgomma.ro. From the perspective of EU Regulation 679/2016, PARMEL GOMMA SRL is a personal data operator and has appointed a data protection officer, who can be contacted at:- Email address: contact@parmelgomma.ro;
- Our address is: Romania, Ilfov County, Jilava Village, Sos. Giurgiului no. 33 A, postal code 077120, for the attention of the PERSONAL DATA OFFICER.
3. What Data We Collect and How We Collect It
Contact Form
Available on the page: https://www.parmelgomma.ro/contact/.
We use your personal data to process your request, to have all the necessary information to contact you and send you an offer for the technical rubber solutions you need. Data collected:- Name;
- Email address;
- Phone number;
- Company/organization name;
- Application field (automotive, industrial, home appliances, heavy-duty, etc.);
- Type of product of interest (tubes, hoses, rubber parts, gaskets, etc.);
- Technical specifications (dimensions, material, tolerances, estimated quantity);
- Additional details about the project or application.
Provision of Contracted Services
If you become our client and we sign a contract for the manufacturing, customization, and/or delivery of rubber components, for its execution we also collect:- Company data (name, CUI, Trade Reg. No., registered office address, bank account), in the case of legal entity clients;
- Data of technical and administrative contact persons within your company;
- Product delivery address;
- Technical documents required for the project: drawings, technical specifications, applicable standards, conformity certificates, as appropriate;
- Data necessary for invoicing and commercial correspondence during the collaboration.
Automatic Data Capture
Automatic data capture is carried out through:- cookie technology: a cookie is a piece of information transmitted from the web page, saved by the browser on your computer’s hard drive, which we can access later. It retains statistical information necessary for a web page to personalize the browsing session, such as previously visited web pages, the internet provider used, the visitor’s country of origin.
- Technical: absolutely necessary for us to ensure the technical efficiency of the site;
- Functional: remember your choices and help us improve your experience on our site;
- Performance: help us measure site performance using information about how visitors navigate the site;
- Retargeting: help us place advertisements on other web pages you use;
- Social media plug-in: to connect our visitors to various social media channels.
Google Analytics
Our website uses the web analysis service “Google Analytics” of Google Inc., for statistical purposes. This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”), which in turn uses cookies. The information generated by the cookie about your use of the site will be transmitted to and stored by Google on servers in the USA. If IP anonymization is activated, your IP will be truncated within the area of member states of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the USA and truncated there. IP anonymization is activated on this website. Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity for website operators, and providing them with other services relating to website activity and internet usage. The IP address that your browser transmits will not be associated with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also opt-out from being tracked by Google Analytics in the future by downloading and installing Google Analytics Opt-out Browser Addon for your current web browser: https://tools.google.com/dlpage/gaoptout?hl=en. To agree or withdraw your consent regarding automatic processing through the programs or technologies mentioned above, set this option in the welcome message you receive when accessing the site or make the appropriate settings in your browser. For more details, access our cookie policy. If you choose to browse without these technologies or programs, some functions or features of the site may not work. If you accept the full use of automatic capture programs and technologies, we will collect the following data:- identity data: name;
- contact data: email address, phone;
- technical data: connection data, including IP, operating system and platform, browser identification, location, technologies used on devices accessing the site;
- usage data: of the website and our services.
4. Purpose of Collection and Legal Basis
We collect information containing personal data, primarily for:1. Receiving and processing quotation requests.
To respond to requests received through the contact form, we process your data based on pre-contractual measures taken at your request.2. Execution of contracts for the manufacturing and delivery of rubber components.
If we confirm the project together and sign a contract for the manufacturing, customization, and/or delivery of rubber components, we process your identity data, contact data, and technical data necessary for the smooth running of the collaboration. The legal basis is the execution of the contract. Without this data, we cannot complete the contracted work.3. Improving our services and your browsing experience on our website.
To carry out this activity, we rely on our legitimate interest in conducting commercial activities, but we are also careful to respect your rights and freedoms, so we offer you the easy possibility to unsubscribe from the use of programs and technologies we use in the data collection and processing process.4. Fulfillment of legal obligations.
As a manufacturer and distributor of rubber components, we are obliged to issue tax invoices, keep accounting documents, archive technical documentation related to delivered products, and communicate certain information to competent authorities, in accordance with current legislation (Tax Code, Accounting Law, legislation on industrial products and applicable quality standards, etc.).5. Security reasons for our hardware and software infrastructure.
The basis for collection and processing for this purpose is both legal and based on our legitimate interest in protecting our business.5. Inability or Refusal to Provide Certain Personal Data
If you do not provide us with the requested information, it is very likely that we will not be able to receive and process your request, which would prevent us from responding with an offer for the technical rubber solutions you need or from providing you with the manufacturing, customization, and delivery services for rubber components.6. Users
Your data is used by PARMEL GOMMA SRL (parmelgomma.ro) and we will never share your personal information with a third party for purposes other than those described in this Policy. We may transmit your personal information to our trusted partners, who are able to provide guarantees regarding the security and confidentiality of your data and who process the data only in accordance with our instructions. Our partners are generally third-party service providers with whom we collaborate and who operate in fields such as: web hosting and database services, behavioral analysis services (Google Analytics), the agency that manages the site, accounting and taxation, legal consulting and assistance, suppliers of raw materials and components for production, testing and certification laboratories, courier and freight transport services, or public authorities.7. Storage Location
Both the website and the physical and electronic database containing personal information are hosted and stored on secure servers in Romania and the European Union. To the extent that we transfer certain personal data to entities located in the European Union or outside the Union, including in states for which the European Commission has not recognized an adequate level of personal data protection, we will take measures to protect your rights and interests. Transfers will be protected by standard contractual clauses approved by the European Commission or other appropriate safeguards provided by the GDPR Regulation.8. Security Measures
Although your data is collected online, some of it is also stored on paper (e.g., contracts, invoices, technical production documentation). PARMEL GOMMA SRL (parmelgomma.ro) is particularly and constantly concerned with implementing effective security measures to protect your personal data and to avoid security breaches, both for information stored online and on physical media. Regardless of the storage method, your data is kept in secure environments that benefit from protection measures against unauthorized access, use, disclosure, modification, or destruction. We have also implemented special measures for network security and data transfer, infrastructure auditing and testing, trained personnel, data transfer outside Romania only to entities that can ensure similar protection, etc.9. Storage Period
If we process your data for the execution of pre-contractual or contractual obligations, we will store the data for as long as necessary for the execution of the contract and for an additional subsequent period. If we process your data by virtue of a legal obligation or in the public interest, we will store the data for as long as necessary to comply with legal obligations or for as long as the interest is qualified as being of public utility. If we process your data to protect our legitimate business interests, we will store the data until you ask us to stop, unless we can demonstrate that the reason for which we collect and store is prioritized over your interests, rights, and freedoms. If we process your data based on your express consent, we will store the data until you ask us to stop.- Data associated with contracts, orders, and invoices: 10 years, according to Accounting Law no. 82/1991.
- Technical documentation of products (drawings, specifications, conformity certificates): for the legal archiving period specific to the industrial production field, minimum 10 years and until the end of the warranty period of the delivered products.
- Data collected through the contact form: 24 months from the last interaction, considering the duration of B2B decision cycles for technical rubber solutions.
10. Automation of the Decision-Making Process
PARMEL GOMMA SRL (parmelgomma.ro) does not use automated processes that can generate legal effects concerning you or that can significantly affect you. You can always request not to be subject to a decision based solely on automated processing, if that decision produces legal effects concerning you or otherwise similarly and significantly affects you. You cannot benefit from this right of option if the decision taken as a result of automated data processing is necessary for us to conclude or execute a contract, or if it is permitted by law and there are adequate safeguards for your rights and freedoms. If you have given us your consent regarding automated processing and then change your mind, you can withdraw this consent at any time by submitting a written request.11. Rights
- Right to information – you have the right to know if your personal data is being processed, what data is collected, where it is obtained from and why, by whom it is processed, for what period, and if this data is subject to automated processing likely to produce legal effects or significantly affect you.
- Right of access – you have the right to access, free of charge and at reasonable intervals, the data collected from or about you. This includes your right to request and obtain a copy of the personal data collected.
- Right to update/rectify – you have the right to request the rectification or update of your personal data that is inaccurate or incomplete.
- Right to erasure – if you have withdrawn your consent, object to data processing, the processing is not in accordance with the provisions of the Regulation, or is no longer necessary for the purposes for which the data was collected and processed, you can request that your personal data be deleted from our records.
- Right to restrict processing – if certain conditions apply, you have the right to restrict the processing of your personal data.
- Right to object – in certain cases, you have the right to object to the processing of your personal data, for example in the case of direct marketing.
- Right to object to automated processing – if your personal data is subject to automated processing, including profiling, which may produce legal effects or significantly affect you, you are entitled to ask us to exclude your data from any individual automated decision-making process.
- Right to data portability – you have the right to obtain your personal data in an appropriate format or, if possible, by direct transfer from one processor to another.
- Right to assistance from the supervisory authority – you have the right to request assistance from a supervisory authority and the right to other remedies, such as claiming compensation.
- Right to withdraw consent – you have the right to withdraw your consent at any time. The withdrawal of consent does not affect the legality of processing prior to its withdrawal.
- Right to lodge a complaint – if you wish to make a complaint regarding how we process your personal data, we invite you to contact us:
- Email address: contact@parmelgomma.ro;
- Our address is: Romania, Ilfov County, Jilava Village, Sos. Giurgiului no. 33 A, postal code 077120, for the attention of the PERSONAL DATA OFFICER.